Resources / Practical website advice
SEO or Google Ads: where should your business invest?
Both can help customers find you. The useful question is which approach fits your business, your capacity and the problem you need to solve first.
Updated October 20, 2026
THE USEFUL TAKEAWAY
Choose a channel around the customers you want, the work you can deliver and the results you can measure. There is no universal winner.
Start with the inquiry you actually want
Before choosing a channel, define a good lead. A Minneapolis contractor might want calls for a specific service within a realistic travel area. A specialist consultant might prefer fewer inquiries from businesses with a particular problem and budget.
Write down the service, customer, geography and next step. Then check whether your website explains those things clearly. More visitors will do little for a page that leaves people unsure whether you can help.
What SEO contributes
SEO involves improving the technical foundation, organization and usefulness of your website so search engines and customers can understand it. You do not buy each organic click, but the research, content, development and ongoing attention still cost time or money. Organic visibility takes time to build and can change.
I would prioritize SEO when the business has a lasting service offering, useful knowledge to share and the capacity to improve its website over time. For local businesses, that can include stronger service pages and a more accurate local presence. Google’s SEO Starter Guide explains the fundamentals; it does not promise a particular position.
What paid search contributes
Google Ads can put an eligible campaign into paid placements without waiting for an organic ranking to develop. Actual delivery depends on the campaign, approvals, budget and competition. You pay for advertising as well as the work to plan, monitor and improve it; placement alone does not establish lead quality.
Paid search may be useful for testing demand, supporting a time-sensitive offer or reaching a narrowly defined audience. Budget limits, relevant landing pages and reliable inquiry measurement need to be part of the plan. Google’s campaign best-practice resources cover ongoing campaign work.
Compare the full cost of each approach
Avoid comparing an SEO retainer with ad spend alone. Include planning, implementation, creative work, landing pages, management and the time your team spends following up. A lower cost per click is not a better outcome if the clicks rarely become useful conversations.
- SEO: budget for useful content, technical fixes and review. Existing pages can continue helping customers, but competitors, business needs and search results change.
- Paid search: budget for both media and management. Paid traffic generally stops when the campaign stops spending.
- Both: plan for a clear website, trustworthy tracking and a person who can respond to the inquiries.
Measure business value, then make the next decision
Track qualified inquiries, the percentage that become customers, and the value of that work. Keep spam, existing-customer support and inquiries outside your service area separate. Review search and advertising reports alongside your actual sales records.
For a business with a long sales cycle, a month of clicks will not tell the whole story. Choose a review window that reflects how people buy, and record other changes such as seasonality or a new offer. Attribution can be incomplete, so treat a report as evidence to interpret rather than a perfect account of every sale.
A sensible starting point
If the website is unclear or the form does not work, fix that first. If you need to test a focused offer quickly and can fund the test, consider paid search with suitable campaign support. If the goal is a stronger long-term foundation for your services, prioritize a practical SEO plan. Some businesses benefit from both, with each serving a different purpose.
I can help you review the website and search foundations, define useful priorities, and decide what work belongs with your team or a specialist. Explore website strategy and consulting or learn about my SEO work.
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