EntrepreneursWeb Design

How The Client – Web Agency Relationship Should Work

By April 4, 2015 February 13th, 2017 No Comments

In business, having a relationship built on trust and communication is key. This is certainly no different when dealing with your web agency.

In the modern business environment, your web presence is one of, if not the most important part of your business. If you do not have a strong online presence with a high converting website and a developed social media persona, your business can struggle.

With this in mind, it is important to have a good relationship with the web agency you choose to work with. You need to be able to communicate ideas with them and know the completed result will look incredible.

The most important part of your relationship with your web agency is developing it properly. If you are unsure how to do so, use the tips below as guidelines:

Selecting The Right Partner

badge-logo-TheSiteEdge-minneapolis-web-design-blueThe first step in ensuring the relationship with your web agency is going to develop properly is to select the right partner. The key to a good relationship is great communication. Open communication is the first step in finding out if the web agency and the business owner will work well together.

When looking for a web agency, you want to work with a stable and experienced company. A web design company that is smaller with experienced designers may outperform a larger agency on some occasions. It is always preferable to work with executives of a company, rather than just-graduated kids that are just following a system.

You’ll want to be on the lookout for a few red flags as well. First, if an agency outsources a lot of their work, you will not want to work with them for obvious reasons. Next, you’ll want to make sure the web agency you are considering working with has a developed web presence. If they cannot create a powerful and engaging website for their business, you cannot expect them to do the same for yours.

Lastly, watch out for any web agency that over-promises. You should be upfront with anyone you are considering working with about your budget. This will allow you to realize the true value you can get for your money from each and every web agency you talk to.


Communication Is Vital

A partnership will only be as good as the communication between both parties. If you are not up front about your budget, you could ruin the partnership from the start. If a web agency over-promises and the under delivers, neither party will be happy.

Honest communication is important if you are to develop your relationship with a web agency. You also need to listen as well. If you choose to ignore certain advice your developer gives you, you may find yourself with an underperforming website and it will be nobodies fault but yours.


A Continuum Of Commitment

As time goes by, your business goals and objectives will change. This will cause a change in the goals and objectives of your web presence. You will want accurately communicate these changes to your web agency.

They should have practices in place to help you move forward whenever your business changes without needing a full redesign of your site.


Interested in discussing your project with us? We would love to talk and see how we can help you knock it out of the park! Contact us today!

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